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FAQ

1What products do you offer?

We offer a wide range of wholesale grocery products including dry goods, canned foods, beverages, snacks, household items, cleaning products, and more. Whether you're a retailer, restaurant, or distributor, our inventory is tailored to meet your needs.

2How can I place an order?

Orders can be placed through our sales team directly by phone, email, or via our online ordering system if you are a registered customer. We recommend contacting our team to set up a business account for faster and easier future transactions.

3Do you offer delivery services?

Yes, we provide delivery for bulk orders within designated service areas. Delivery schedules and minimum order requirements vary depending on your location. Please contact us to confirm delivery availability for your region.

4Do you offer discounts for large volume orders?

Absolutely! We specialize in wholesale pricing and offer competitive rates for bulk purchases. The more you buy, the more you save. For large or recurring orders, we recommend speaking directly with our sales team for customized pricing.

5What are your payment terms?

We accept various payment methods including bank transfers, company cheques, and major credit cards. Payment terms depend on your account type and order size. New customers typically begin with upfront payment, with credit terms available upon review.

6Can I return or exchange products?

Yes, returns and exchanges are accepted under certain conditions. Products must be returned in original condition and within a specified time frame. Perishable items are non-returnable unless there is a proven quality issue. Please review our return policy or contact our support team for assistance.

7How do I become a registered customer?

To register as a wholesale customer, please contact our sales department or fill out the account registration form on our website. After verification, you will receive login credentials to access wholesale pricing and place orders online or by phone.

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